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Privacy Policy

Privacy Policy — Nailz Beauty
Last updated: 2 January 2025

This Privacy Policy aims to inform you clearly and transparently about how Nailz Beauty Ltd ("we", "us", "our") collects, uses, stores, shares, and protects your personal data, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or placing an order, you agree to the terms outlined in this policy.


1. Data Controller

The data controller is:

Nailz Beauty Ltd
60 Rue François 1er, 75008 Paris, France
📧 hello@soanailz.com
Company registration: 948 032 339 00012


2. Data We Collect

We may collect the following types of data:

a. Automatically when you browse the site:

  • IP address

  • Browser type

  • Time zone

  • Pages visited

  • Referring URLs

  • Session identifiers

  • Device and OS information, cookies, and technical tracking data

b. When placing an order or contacting customer service:

  • First and last name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment details (processed via secure third-party providers — we never have direct access)

  • Order details, history, preferences


3. Legal Bases for Processing

In accordance with UK GDPR Article 6, we process your data based on:

  • Performance of a contract (e.g. order fulfilment, customer support)

  • Legal obligation (e.g. invoicing, fraud prevention)

  • Legitimate interest (e.g. improving services, site security)

  • Consent (e.g. for marketing communications, non-essential cookies)


4. Purpose of Data Processing

We use your data for the following purposes:

  • To process and fulfil your orders

  • To handle shipping, delivery, and invoicing

  • To respond to customer service enquiries

  • To send marketing communications with your consent

  • To detect and prevent fraud

  • To personalise and improve your user experience


5. Cookies and Tracking

Cookies are placed on your device when visiting our site. You can:

  • Accept or decline cookies via our cookie banner

  • Modify your preferences at any time

Types of cookies used:

  • Essential cookies (for basic site functionality)

  • Analytics cookies (e.g. Google Analytics)

  • Marketing cookies (e.g. Meta Ads, Google Ads)

Please see our Cookie Policy for more detailed information.


6. Data Sharing

Your personal data is treated as strictly confidential. It may be shared only with:

  • Technical and operational providers (e.g. hosting, Shopify, payment gateways)

  • Delivery partners

  • Marketing platforms (with consent)

  • Legal or regulatory authorities when required by law

We do not transfer your data outside the UK or EEA without appropriate safeguards (e.g. Standard Contractual Clauses or equivalent).


7. Data Retention

We retain your data:

  • For as long as necessary to fulfil the purposes outlined above

  • Then archived for legal and tax obligations for up to 10 years

  • Marketing data is kept for up to 3 years after your last interaction


8. Data Security

We implement strict technical and organisational measures to safeguard your data, including:

  • SSL encryption

  • Restricted access controls

  • GDPR-compliant hosting and backups

  • Regular security audits


9. Your Rights

Under UK GDPR (Articles 12–23), you have the following rights:

  • Right to access your data

  • Right to rectification of inaccurate or incomplete data

  • Right to object to processing (especially for direct marketing)

  • Right to restrict processing

  • Right to erasure ("right to be forgotten")

  • Right to data portability

  • Right to set post-mortem instructions regarding your data

  • Right to withdraw consent at any time

To exercise any of your rights, please contact us:
📧 hello@soanailz.com
Proof of identity may be required.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.


10. Data of Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe a child has submitted data to us, please contact us to request immediate deletion.


11. Updates to This Policy

We may update this Privacy Policy to reflect legal or technical developments. If changes are significant, we will notify users via the website or by email if appropriate.


12. Contact Us

For any questions regarding this policy or your personal data, please contact:

Nailz Beauty Ltd – Data Protection Officer
📧 hello@soanailz.com
📍 60 Rue François 1er, 75008 Paris, France